Refund policy

Return Policy for Cannelo Studio

Last updated: September 26

At Cannelo Studio, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we are here to help. Please review our return policy below.

Return Rules Summary

1. Returns Accepted:

• We accept returns for 14 days from the date of delivery. If 14 days have passed since your purchase, we cannot offer you a refund or exchange.

2. Free Return Shipping:

• Return shipping is free for all eligible returns. We will provide you with a prepaid return label for the return process.

3. No Restocking Fee:

• We do not charge any restocking fees for returned items.

4. No Final Sale Items:

• Please note that items marked as “final sale” are not eligible for returns.

How to Initiate a Return

To initiate a return, please contact us at cannelostudio@gmail.com with your order number and the reason for the return. We will guide you through the return process and provide you with a prepaid return label.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within a certain number of days.

If you have any questions or concerns regarding our return policy, please reach out to us at:

Cannelo Studio

cannelostudio@gmail.com

(863)845-9697